Privacy policy
Privacy policy
This privacy notice describes how and why we may access, collect, store, use and share your personal information when you use our platform.
On our Portal Tourism Health we value our users ' privacy and we are committed to protecting your personal information, as set forth in the Law 149/22” personal data protection” of the Republic of Cuba. This Privacy Policy describes how and why we collect, use, share and protect your information when you use our platform.
The reading of this privacy Policy will help you understand your rights and options for privacy. If you agree with the measurements of the same, agrees to treat your personal data as defined in it.
1. Information we collect
Personal Information:
When you visit, use or navigate through our site, we may ask you for personal information such as your name, email address, phone number, and country of residence, depending how you interact with us
Medical Information:
In case you request information about treatment or health care services, we may collect data relating to your medical history, always with your explicit consent.
Payment information:
In order to process bookings and payments for health care services or accommodation, we collect payment information through our payment services providers insurance.
Usage information:
We collect data on how you interact with our platform, including your IP address, browser type, pages visited, and time spent on the site.
2. Use of information
- We use the information we collect for the following purposes:
- Facilitate the planning and booking of medical treatment and related services.
- To improve our services and user experience.
- Send you communications related to your account, reservations, or promotions that are relevant.
- Perform analysis and research to better understand the needs of our users.
- Meet legal and regulatory obligations.
3. Privacy
We do not sell your personal information. However, we can share it with:
- Providers of health services, accommodation and transportation which are involved in the planning of your medical journey.
- Legal authorities if it is necessary to comply with the law or protect our rights.
4. Information security
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Rights
You have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us through our customer service. You can also opt-out of receiving promotional communications by following the instructions in the emails that we send to you.
In connection with the collection and processing of your personal data, you can contact with us at any time to:
- Access to your personal data and any other information.
- Rectify their personal data that are inaccurate or incomplete.
- Delete their personal data.
- To limit the processing of your personal data.
- Request the portability of your data.
- Object to the processing of your personal data.
If you have given your consent for any specific purpose, you have the right to withdraw the consent granted at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Legal Information
The requirements of this Policy to complement, and not replace, any other existing requirement under the data protection law applicable, which shall prevail in any case.
This Policy is subject to periodic review and may be modified at any time. When this happens, we will notify you of any changes and we will ask that you re-read the most recent version of our Policy and confirm your acceptance.